Articles

Navigating the Data Deluge: How Morae Is Redefining eDiscovery for Financial Services

by Gregory MacFarlane

July 11, 2025

Solution

Discovery

In today’s financial services landscape, the volume, velocity, and complexity of data have reached unprecedented levels. Regulatory scrutiny is intensifying, and institutions are under pressure to respond to investigations, second requests, and litigation with speed, precision, and defensibility. The challenge is clear: how do you manage sprawling data ecosystems—spanning chat platforms, emails, trade records, and more—without compromising compliance, cost-efficiency, or control?

At Morae, we believe the answer lies in combining deep industry expertise with creative innovation and disciplined execution.

The Challenge: Fragmented Data, Rising Risk

Financial institutions face a unique eDiscovery burden. From Bloomberg chat rooms to encrypted mobile messaging, the data sources are diverse and often unstructured. Traditional review methods struggle to keep pace, leading to bloated data volumes, missed insights, and costly delays. Regulatory bodies like the SEC, FCA, and FTC demand transparency and speed—especially in high-stakes scenarios like second requests and cross-border investigations.

Morae’s Response: Purpose-Built Solutions for Financial Services

For over two decades, Morae has partnered with leading financial institutions to deliver tailored eDiscovery solutions that meet the moment. Our approach is grounded in:

  • Bespoke Playbooks: Customized workflows for forensic collection, hosting, review, and production—designed specifically for financial services clients.
  • Regulatory Readiness: Proven support for second requests and global investigations, including LIBOR, RMBS, FOREX, and ISDAfix matters.
  • Multi-shore Review Excellence: 100M+ documents reviewed with 98% accuracy across global teams.

Innovation in Action: Chat.IQ for Bloomberg Chat

One of the many transformative tools in our arsenal is Chat.IQ, Morae’s proprietary parser for Bloomberg chat and email data. Financial institutions rely heavily on Bloomberg IMs, and Chat.IQ enables defensible, efficient processing of millions of messages:

  • Day-Level Parsing: Breaks long-duration chats into daily segments to avoid over- or under-inclusion.
  • Metadata-Driven Insights: Extracts rich metadata from Bloomberg XML files to support targeted review decisions.
  • Relativity Integration: Seamless output into RelativityOne and Relativity Server for streamlined workflows.
  • Regulatory-Grade Defensibility: Chat.IQ has withstood scrutiny from regulators and opposing counsel across multiple engagements.

As one of our clients noted, Morae’s ability to consolidate 1.5 million Bloomberg IMs into manageable, review-ready records was a decisive factor in their selection process.

Generative AI at Work: MorAI Discovery Analytics

To further elevate our clients’ eDiscovery capabilities, Morae has introduced MorAI Discovery Analytics, a generative AI-powered solution that transforms how legal teams interact with data. This platform enables:

  • Natural Language Queries: Users can ask plain-English questions and receive predictive insights across matters.
  • Interactive Dashboards: Customizable visualizations of complex data sets for smarter case strategy and decision-making.
  • Predictive Case Management: AI-driven projections of trends, risks, and costs to eliminate bottlenecks and improve outcomes.
  • Multi-Matter Visibility: Consolidated analytics across projects to manage future eDiscovery costs and improve settlement strategies.

MorAI Discovery Analytics sets a new standard of reporting and insight—delivered in a streamlined manner at every phase of discovery.

The Morae Difference: Trusted Expertise, Lasting Impact

What sets Morae apart is not just our technology—it’s our people. Our teams speak the language of finance, understand the stakes, and deliver with precision. Whether it’s a second request with a 10-day turnaround or a multi-year regulatory investigation, Morae brings the creativity to solve complex problems and the discipline to execute flawlessly.

Let’s Talk

If your institution is facing mounting eDiscovery challenges, let’s explore how Morae can help you navigate complexity with confidence. Contact us to schedule a consultation.

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