Article

Dark Data in Law Firms: The Hidden Risk Lurking in Everyday Work

Dark data in law firms increases risk and complexity. Improving visibility, classification, and governance helps reduce exposure and strengthens firm readiness.

By Jeff Dunning and Kurt Thies April 6, 2026

Law firms generate vast amounts of data, across client engagements, legal work product, and firm operations. Over time, much of this information becomes “dark data”: data that exists, but isn’t well understood, classified, or controlled. 

Why dark data is a growing concern 

Dark data increases: 

  • Security and privacy risk
  • Discovery costs and complexity
  • Uncertainty around retention and defensibility
  • Hesitation around using analytics or AI 

If firms don’t know what data they have, they can’t govern or protect it effectively. 

A smarter approach to reducing risk 

Firms that address dark data focus on: 

  • Improving visibility into information
  • Establishing consistent classification practices
  • Strengthening lifecycle governance
  • Making readiness part of normal operations 

This reduces risk while creating a stronger foundation for future innovation. 

Take the next step 

Book a Consultation - Book a consultation to discuss where dark data may be creating risk in your firm, and how to improve visibility, control, and confidence. 

and incident response alignment.

Authors

  • Jeff Dunning

    Jeff Dunning

    Director

  • Kurt Thies

    Kurt Thies

    Senior Director

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