Three Years of Flexible IP Support for a Pharmaceutical Lead

A pharmaceutical company was undergoing a significant IP operations transformation: implementing a new system and processes, reorganizing the department, and rethinking how to staff IP support functions while managing costs. Fixed headcount didn't fit a function whose shape was still changing.

• Start small, earn scale: Morae's On-Demand solution initially placed a limited number of patent support team members during the early phases of the transformation. Their success grew the engagement into a long-term support panel.
• Full IP coverage: The team supports patent management, trademark management, and docketing, adapting as the department's needs evolve.
• Credentialed and trained: Every team member is credentialed in IP processing and docketing and trained in the client's specific procedures and tools.
• Zero administrative burden: Morae handles all HR and administrative support for the team, so the client manages the work — not the workforce.

Three years in, the partnership continues. Morae has flexed the team from a peak of nine members to a steady state of six, matching workload without the client carrying fixed cost. The department gained a durable, elastic IP support function through — and beyond — its transformation.