
Information Governance
Healthcare Breach Response at Scale: 750K Patients, One Month
Morae processed 750K patient records across 160+ hospitals in one month with flat-rate breach response.
Case Study

HEUKING sought a reliable, enterprise-grade backup and recovery solution to strengthen protection for its iManage Cloud environment. Morae, in partnership with HYCU, enabled HEUKING to implement a secure, flexible, and future-ready data protection strategy that aligns with the firm’s operational and ownership standards.
Before HYCU, HEUKING relied on native iManage Cloud file versioning, trash bin functionality, and periodic manual exports. While these offered basic safeguards, they weren’t designed for full-scale recovery, especially in scenarios involving downtime or logical data errors.
We needed a reliable solution for accidental deletion and logical errors. If iManage goes down, we still need to access our data.
The team had explored other tools on the market, but none aligned with their internal standards for data ownership, ease of use, or operational flexibility.
When evaluating alternatives, HYCU stood out for its seamless integration with iManage, early collaboration with HEUKING during the beta phase, and ability to bring-your-own-storage (Amazon S3).
We worked closely with the HYCU team during the installation and testing phase. The support experience matched our expectations from day one.
Key factors that influenced HEUKING’s decision:
To support deployment and implementation, HEUKING partnered with Morae Global Corporation, a trusted provider of digital and business solutions for the legal industry. Morae brings deep domain experience in legal technology and operations, supporting firms in optimizing their legal IT strategies, including iManage adoption and backup planning.
With HYCU, we were able to ensure HEUKING had the right protection strategy in place from the start.
Together, Morae and HYCU offered a single pane of glass for backup, visibility, and recovery, making it easy for HEUKING to maintain confidence in their data protection.
While early in the deployment, HEUKING has already seen strong indicators of success:
We were able to quickly restore files in our simulation testing, giving us confidence in the system.
HEUKING’s IT team is now looking at expanding HYCU to other SaaS workloads across the firm. With foundational backup for iManage now in place, the focus is on scaling protection with the same level of simplicity, flexibility, and control.