
Information Governance
Healthcare Breach Response at Scale: 750K Patients, One Month
Morae processed 750K patient records across 160+ hospitals in one month with flat-rate breach response.
Case Study

Morae was engaged to support the review of a complex tender submission based on submitted contract terms and conditions. The tender related to a high-value project estimated at over 3.5 billion rand ($200 million USD). The complexity arose from over 300 pages of amendments to the contract terms, dispersed across more than 700 pages of tender documentation. These amendments were embedded in various sections, making it extremely difficult to track final contractual positions and understand the implications for the tender.
The primary goals were:
To manage the scale and complexity of the review, a single reviewer used MorAI, Morae's contract analysis and review software. The reviewer:
The outputs were then shared with the broader legal and technical review team, enabling them to focus on analysis and decision-making rather than document navigation.
The review process was structured into four phases:
Key features used included clause extraction and comparison for side-by-side review, OCR and text recognition for scanned documents, risk flagging with suggested negotiation strategies, collaboration outputs for team distribution, and an executive summary generator for high-level recommendations.
The software was integrated into the workflow with minimal disruption, and the reviewer operated independently throughout.
The initiative delivered significant benefits:
The success was specifically highlighted to senior management, who identified MorAI as a key factor in enabling the team to complete the initial review on time. A single skilled reviewer using the right tools unlocked significant value for the wider team — and early deployment of contract review software proved critical for managing complexity at this scale.