Case Study

Global Managed Review for a Cryptocurrency Investigation

When a global crypto exchange faced multi-jurisdictional regulatory scrutiny, Morae deployed 100+ reviewers across four continents to review over 1M documents — delivering under budget with AI-assisted workflows.
1M+
Docs Reviewed
100+
Int'l Reviewers

The Challenge

When a global cryptocurrency exchange came under regulatory investigation, Morae was engaged to manage one of the most complex and high-volume legal document reviews in the industry — over 1 million documents tied to allegations of misconduct, cross-border financial irregularities, and compliance failures.

Regulators across multiple jurisdictions were involved. The client needed rapid insight into what had happened, where the risks lay, and how best to respond — without compromising on defensibility, data security, or review quality.

Our Approach

Morae stood up a fully managed, tech-enabled document review workflow with a 24/7 global footprint. Review teams in the UK, US, South Africa, and India worked in sync to deliver a streamlined, AI-assisted, and cost-efficient review under tight deadlines.

4
Continents
24/7
Coverage
  • End-to-end review management from first-level through second-level review, including multiple QC/QA phases and productions.
  • Over 1 million documents reviewed across several review streams including Investigation, Regulatory, and Privilege.
  • 100+ reviewers and team leads across four continents, working across time zones for continuous progress.
  • Language capabilities including English, Mandarin, and other foreign languages with managed translation support.
  • Crypto subject matter expertise through rapid upskilling of teams and input from experienced reviewers in the sector.
  • Active Learning workflows in RelativityOne for efficient prioritization and responsiveness to rolling data sets.
  • QA and calibration protocols that ensured review consistency and defensibility, even across jurisdictions.
  • Weekly production cycles with consistent coordination between legal counsel, internal teams, and external stakeholders.
  • Cost savings delivered below the original estimate without sacrificing quality or speed.

Why It Matters

This project showcased how Morae's global delivery model, technical agility, and legal expertise come together to solve the most demanding challenges clients face. With evolving regulatory scrutiny and emerging data types like cryptocurrency, clients need more than scale — they need strategic oversight, sector expertise, and execution they can trust.

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