Unlike traditional email or document formats, Zoom Chat exports often arrive in fragmented, non-standardized formats that are difficult—if not impossible—to process using conventional eDiscovery tools. This lack of structure poses a serious risk for legal teams trying to meet discovery obligations efficiently and defensibly.

At Morae, we saw this challenge not as a roadblock, but as an opportunity to innovate.

Our team developed a proprietary Zoom Chat processing solution that transforms raw, unstructured chat logs into fully reviewable, searchable, and production-ready formats. This includes support for all native Zoom features—emojis, animated GIFs, stickers, and even social reactions—ensuring that no nuance is lost in translation.

What sets our solution apart is not just its technical capability, but its adaptability. Unlike other tools that require direct API integration or offer limited format support, Morae’s approach is vendor-agnostic and format-flexible. We engineered our solution to handle the full spectrum of Zoom’s data output, making it one of the most comprehensive offerings on the market.

This innovation didn’t happen in a vacuum. It was born from close collaboration between our discovery engineers, client-facing teams, and marketing strategists.

Our in-house development allowed us to embed cutting-edge innovation that sets us apart in the industry. Whether it’s tailoring output formats to client review platforms or integrating with broader legal hold and analytics workflows, our Zoom Chat solution fits seamlessly into the broader Morae eDiscovery ecosystem—including our AI-powered MorAI Discovery Analytics platform.

This is more than just a new feature—it’s a reflection of Morae’s commitment to solving real-world problems with precision, creativity, and client-centric thinking.

If your legal team is struggling with Zoom Chat data or similar challenges, let’s talk. We’ve got a track record of being able to convert messy problems into streamlined solutions—and we’re ready to help you do the same.